Deal With Fake Reviews on Google
The question of how to handle google my business review management is a recurring one. It is impossible to prevent them, but you can make them disappear by flagging them and asking them to remove them. However, you cannot control them. Even if you can report them, they might still remain online. You need to be more proactive in dealing with these issues. Here are some tips to help you get started: Avoid false or misleading reviews
Be honest about your services and products. Always try to avoid putting a fake review up on the web. Unless it is a negative review, you should always keep your mouth shut. If someone writes a bad review about your business, you should report it. If you are not satisfied with the content, you should try to remove the review. You can also report the review. Just make sure to do so properly.
Be polite and honest. If a customer complains about your service, it is helpful to write a reply. That way, they will know that the review is genuine. In addition, this will help Google identify the fake reviews. If you want to delete the negative review, you can ask the reviewer to change it. But you cannot edit or delete the feedback. It is up to the consumer to do it.
How to Deal With Fake Reviews on Google
Respond to the review in a way that acknowledges the frustration of the customer and that the treatment was not acceptable. The response should mention that the scenario was an isolated incident. It is also best to use the phrase “concerning details” so that the reviewer knows that your business is taking it seriously. You should also avoid repeating the entire review because it can damage your reputation.
In addition to deleting reviews that are not true, you can also edit the information on the reviews. If a review is fake, it may not be considered genuine. This is important for SEO and is not worth risking your business. In addition to removing duplicate reviews, you should also delete reviews that are based on personal rants. Moreover, you should try to keep the comments on Google as accurate as possible.
It is possible to delete negative reviews and fake reviews. By responding to them, you can help Google understand the business. You can also provide the full name of your business and product in the reviews. You can double the activity on your GMB by replying to these reviews. If you do not, the review is deleted without deleting your profile. If you respond to the review, it is impossible to remove it. It is up to consumers to delete them.
