How to troubleshoot by continuously disconnecting the broadband DSL link?

The Internet is a wonderful innovation in the sense that it turned the entire world into a small village. People who live in distant countries and immediate neighborhoods are the same for a netizen. Broadband made this transition a pleasant experience with its agility. People who enjoyed this experience will be greatly aggrieved if they are forced to sit in front of a computer with a broken DSL connection. As the broadband network connection relies heavily on telephone cables (also channel cables), these types of outages are likely to occur from time to time. The reasons are many, including rusty cable connections, faulty splitter, modem failure, and phone receiver malfunction.

In this article we will discuss how we can isolate the faulty component to resolve the interrupt.

Telephone cable

As I have already said, the role of the telephone cable is much greater in the realm of the Internet than all the other components, so the probability of its failure is greater. Just pick up the handset of your phone and listen for a dial tone. If the tone is not clear and you can also hear other noises along with the tone, your phone line is faulty. The DSL connection will only last more than five minutes. Since the telephone cables are mainly laid underground and many of the lines are located far from our home, there is very little we could do about a faulty cable instead of calling the telephone staff and filing a complaint.

Dissident

The splitter is the second component that comes in line after the phone cord. A splitter splits the signal into two parts, one containing the ADSL signal and the other containing only the voice, so that you can make phone calls along with the Internet without being disturbed by the lullaby of the Internet. If your phone line is fine and you suspect your splitter is to blame, simply disconnect the line connection from the splitter and plug it directly into the modem and start browsing. If the DSL stays there without any problem, you should be suspicious of your splitter or phone receiver. Just remember that DSL will turn off if someone tries to call you on the phone during this time. If you are a person who receives a lot of calls on landlines during the day, you should perform this experiment in the middle of the night. Since the splitter is not an expensive component (it only costs around Rs 30), you can replace it without much worry. But before replacing it, follow the steps below as well. You can also check your contacts. If you can see rust on the contacts, remove it with a flat screwdriver or other sharp objects. You can also check the phone line contacts for oxidized substances. Once they are all well cleaned, you can test the splitter after removing the outgoing phone connection.

telephone

In some cases, the telephone receiver himself turns out to be the villain. To verify this, you can remove the outgoing phone line from the splitter leaving the incoming phone line and the line to the modem intact. Your telephone receiver will not have a dial tone now. Start browsing the Internet and check for any interruptions. If the interruption has disappeared, it is certain that the interruption is coming from the telephone receiver. To solve this problem, you can buy one more splitter and connect it in series between the first splitter and the telephone handset.

Modem

If all the above components have been tested and the problem persists, you can borrow the modem from your friends and check the DSL status (you don’t need to change the username etc to check the DSL status). If the new modem works fine, you can take it to a friend’s house to give it one last chance to prove itself. If it also behaves the same at your friend’s house, your modem is faulty and needs to be replaced.

Failure of modems is very rare, and nine out of ten cases are our cheapest components at fault: the phone cord, splitter, or phone receiver.