In most parts of the country, homeowners and potential buyers have many options and choices when it comes to choosing the best real estate agent to hire that best suits their personal needs and requirements. Since, for most people, the value of your home represents your largest financial asset, wouldn’t it make sense to proceed carefully and choose the person who might be best for you personally? ? After nearly 15 years as a licensed real estate seller, I have often considered how an agent can ensure that they provide the level and quality of service that their clients need, require and expect. With that in mind, this article will attempt to review, consider, examine, review, and discuss 5 key steps to meeting these needs.
1. Listen; to learn; understand: Agents must be careful never to assume, fully know, any potential and/or actual customer or the customer’s priorities, perceptions, needs, goals, requirements and/or level of knowledge and understanding. The only way to achieve this is to avoid temptation, dominate conversations, and talk less and listen more! When one listens effectively, asks relevant questions, and takes the time and effort to learn and better understand the individual, one is on the right path, necessary, to achieve the level of genuine empathy, necessary!
two. Empathize: There is a huge and significant difference between sympathy and empathy! Whereas when we are sympathetic, we feel sorry for someone, genuine empathetic behavior comes from putting yourself in someone’s shoes and discovering what their feelings, perceptions, goals, and priorities may be.
3. Answer thoroughly: When an agent is welcoming and others feel comfortable, they open up and ask questions that matter to them. Quality service and representation requires a readiness and readiness to respond thoroughly, not just to the satisfaction of the agent, but, rather, that of the client!
Four. Recreate the need: Nothing happens until an agent comforts, inspires and motivates the client to focus on their real estate goals, needs, priorities and specifications! After answering the questions and addressing the concerns, it is important to clearly and thoroughly recreate the need and move forward as best as possible.
5. Close the deal: At some point, there must be an initial meeting of the minds, where the owner, or potential buyer, decides, a specific agent is worth hiring! How can any real estate salesperson help someone, unless he first closes the deal and proceeds, on the same page, as his client?
Real estate agents prove their worth by demonstrating how they and their clients, together, can achieve essential priorities, working together, with the best level of teamwork! Hire someone who you believe will give you the service you seek and deserve!
